Booking policy

We will hold a tentative booking for 4 days from the date of booking Request. The same would be confirmed immediately after the receipt of payment.

'Tentative booking' would be cancelled after 4 days period, if we do not receive the amount.

Confirmation policy

50% of payment to be made at the time of confirmation and remaining 50%, 5 day before check in.

In case of booking made more than 45 days in advance, 25% advance payment needs to be made for confirmation which is non refundable. balance 75% to be made 15 days before check in.

Cancellation policy

30 days before arrival date - full refund
15 days before arrival date 50% refund
10 days before arrival No refund
***Refunds will be made after deducting the initial charges and after refund from third party.

In order to confirm the booking please forward us the amount quoted in advance by mode of

Cheque or Draft
In favor of "TRUE HOSPITALITY" payable at Delhi

OR

Bank transfer
Bank: Indusind Bank LTD
A/C name: TRUE HOSPITALITY
A/C no: 200999909593
A/C type: Current Account
Branch: Preet Vihar, New Delhi
IFS Code: INDB0000031

For online by Credit Card /Debit Card / Net Banking click the below button (please note:- online payment will be 2% extra chargeable)

|| please intimate us after bank transferring the amount ||

Our company is not responsible for the booking;

  • confirmed by any other mail id's accept our registered emails (example: abc@thetruehospitality.com, abc can be info, sales, etc).
  • with mistake in details like dates, no. of rooms or person, etc.
  • where any expenses arising out of unforeseen circumstances like flight delay / cancellation / hike in fare, strike or any other natural calamities or any emergency evacuation expenses.
  • without any confirmation mail or message or booking voucher.

Note: .